GOING ELECTRIC. NOW MILES EASIER WITH THE £2,500 eLCV GRANT
The Fiat eLCV Grant of £2,500, available on qualifying orders* for Fiat Pro E-Scudo and E-Doblo, is yet
another reason for choosing an
electric van from the Fiat Pro range. There’s also a £400 charging credit when you register for the
Octopus Electroverse charging app which
could get you up to 2,500 miles of charge,** plus a FREE standard wallbox supplied and installed by our
partners Octopus Energy.***
That’s all in addition to the government’s Plug-in Van Grant of up to £5,000^ and, if you’re eligible
for it, the TfL scrappage allowance of up
to £2,500.^^ That could add up to a total package of support of up to £17,000. Meaning that NOW really is
the time to switch to a Fiat Pro E-
Scudo or E-Doblo!
We like to maintain our relationship with you and only you !
Get offers, promotions, events and other cool content from our brands. Let’s stay in touch !
If you want to know more about what we will do with your data, please look on the section 4.d) to our Privacy Policy.
And no worries ! You’ll be able to change your mind at any time directly at Preference Center
Let’s get to know each other ! We want to tailor your experience with us by taking note of your specific
needs, what you like or don’t like !
We would be delighted if you allow us to understand what you enjoy, read and do with us so that we can offer
you better and personalized deals.
If you want to know more about what we will do with your data please look on the section 4.g) in our Privacy
Policy.
We are a big community that shares interesting things together ! If you would like to meet our incredible
partners and allow them to communicate directly with you, opt-in !
If you want to know more about what we will do with your data please look on the section 4.h) in our Privacy Policy.
Corso G. Agnelli 200, 10135 Torino, Italia
Registro Imprese Torino / Codice Fiscale n. 07973780013
Capitale Sociale Euro 850.000.000 i.v.
Società a unico socio
Official Fiat Website
This is the official website of Fiat Chrysler Automobiles UK Ltd, FCA Automotive Services UK Ltd and FCA Fleet Services UK Ltd ("we" and "us"). You should read these conditions carefully before using this site. You should also read any specific terms and conditions published on this site that apply to individual services on this website (for example the showroom terms and the Fiat Financial Services terms)
References to “Fiat”, “we” or “us” are to be read as references to Fiat Chrysler Automobiles UK Ltd. References to “Fiat Group” refer to Fiat Chrysler Automobiles N.V. and its subsidiary companies. References to “you” are to be read as references to the person who is using this website.
We can be contacted by post at the address below or by e-mail to privacyuk@fcagroup.com
By accessing this website you agree to be bound by the following conditions when using this website. Headings
are inserted for convenience only
Information About Us
Fiat Chrysler Automobiles UK Ltd (company registration number 00201514), FCA Automotive Services UK Ltd (company registration number 2739931) and FCA Fleet Services UK Ltd (company registration number 3385187) are each private limited companies which are registered in England and Wales. Our registered offices and main trading addresses are at 240 Bath Road, Slough SL1 4DX. The VAT registration number of Fiat Chrysler Automobiles UK Ltd is 578353209, the VAT registration number of FCA Automotive Services UK Ltd is 603890836 and the VAT registration number of FCA Fleet Services UK Ltd is 795281293.
Fiat Chrysler Automobiles UK Ltd is a wholly owned subsidiary of FCA Italy SpA, Corso G. Agnelli 200, 10135 Torino, Italy, Registro Imprese Torino / Fiscal code n. 07973780013. Capital Euro 770,000,000 i.v. A single member company.
FCA Italy SpA is a company within the Fiat Chrysler Automobiles N.V. group of companies. Corporate office: 25
St James's Street, London, SW1A 1HA.
FCA Automotive Services UK Ltd is authorized and regulated by the Financial Conduct Authority (FRN 312683).
Fiat Chrysler Automobiles UK Ltd is the appointed representative of FCA Automotive Services UK Ltd for the
purposes of the Financial Services and Markets Act 2000 relating to insurance. Fiat Chrysler Automobiles UK
Ltd is authorized by the Financial Conduct Authority for Credit Broking (FRN 690247). FCA Fleet Services UK
Ltd is authorized and regulated by the Financial Conduct Authority (FRN 664865).
Modern Slavery Act In compliance with section 54(1) of the Modern Slavery Act 2015, please
see below a link to our slavery and human trafficking statement for the financial year ending 31 December 2016
as approved by the Board of FCA Automotive Services UK Ltd on 14th December 2016. Click here to
read full Modern Slavery Statement
Use/links
1. You agree to use this website for your own personal non-commercial use.
2. This website contains links to other third parties' websites which, if clicked on, result in you leaving this website and entering a third party site. We do not control these sites and make no representation as to the accuracy, completeness, or suitability of any information or products displayed on those sites or assume any responsibility or liability for these sites. These links are provided for information and convenience only and do not amount to a promotion or endorsement of any product, company or service described. Similarly, the presence of any third party advertisement on this website is not an endorsement or recommendation of the products or services highlighted.
3. You may not create links to this website without our express written permission. You will not attempt to
interfere with the operation or functionality of this website (including but not limited to) uploading corrupt
data or viruses.
Intellectual Property Rights/Copyright;
4. All information, text, images and layout displayed on this website are the exclusive property of Fiat Chrysler Automobiles UK Ltd, other Fiat Group companies or their respective business partners. All rights in this website and the material on it are reserved and no rights of any kind in it shall pass to you. No part of this website may be reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or stored in any retrieval system of any nature, without the written permission of the copyright holder, application for which shall be made to Fiat Chrysler Automobiles UK Ltd. You are only permitted to print, copy, download or temporarily store extracts from this website without our prior permission:
5. All names, marks, logos and images identifying Fiat or Fiat Professional or Alfa Romeo vehicles are the
proprietary marks of Fiat Group. All other trade marks, brand names, product names and titles and copyrights
used in this site are trade marks, brand names, product names or copyrights of their respective holders. No
permission is given by us in respect of the use of any of them and such use may constitute an infringement of
the holder's rights.
Disclaimer
6. We do not warrant that this website will operate without interruption or be error free or that it will be free of computer viruses or other harmful applications. We will not be liable if for any reason this website is unavailable at any time or for any period.
7. We provide this website on an 'as is' basis and make no representations or warranties of any kind with respect to this website or its contents and disclaims all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this website may be out of date at the time you view it or contain technical inaccuracies or typographical errors and we are under no obligation to update the information although we aim to do so. All our liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law and subject to condition 9 below.
8. Due to technical limitations, the colours of vehicles shown on the site may not match the actual colour.
9. Neither we nor any of our directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site or its contents. This is a comprehensive limitation of liability that applies (subject to condition 10 below) to all loss or damage of any kind, however it arises (even if foreseeable) including (without limitation) (i) compensatory, direct, indirect or consequential damages, (ii) loss of data, income or profit (iii) loss of or damage to property (iv) wasted management or office time and (v) claims of third parties.
10. None of the exclusions and limitations in conditions 7, 8 and 9 are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents of for fraudulent misrepresentation.
11. The prices indicated for new vehicles are the list prices published to our dealer network, and which may
be subject to change. Price of accessories exclude fitting and painting where required.
Market conditions
12. Products offered for sale may differ from those described or illustrated on this website due to later
production changes in specification, components or place of manufacture. The contents of this website are
therefore not to be treated as representation as to the current availability of products or services as
described or as to products actually offered for sale. The right is reserved to make changes at any time,
without notice, to price, colours, materials, equipment, specification and models, and also to discontinue
models.
Amendments
13. We reserve the right to alter or amend these terms or any other terms displayed on this website at any time without notice by posting the modified terms on this website and any such modification shall be effective immediately upon posting on the website. Your continued use and access of this website will be deemed to be your acceptance of the modified terms. (This will not affect contracts concluded on the basis of prior versions of the relevant terms.)
14. We reserve the right to withdraw or amend the service and/or information we provide on this website
without notice.
Law
15. These terms of web-site use shall be governed by and construed in accordance with English Law and the English courts shall have jurisdiction to resolve any disputes between you and us.
16. If any part of these terms is unenforceable (including any provision in which we exclude our liability to
you) the enforceability of any other part of these terms will not be affected.
Data Protection
17. Please click here for information as to use of your personal data. By using this website, you warrant that all data provided by you is accurate.
Approved Used Cars Terms and Conditions
When using the Fiat Used Car Locator you accept the following terms. These are in addition to the Fiat Website
Terms & Conditions.
The Fiat Used Car Locator is administered by Fiat Chrysler Automobiles UK Ltd ("Fiat Chrysler Automobiles
UK") for its dealers and is designed to help you search through a selection of used Fiat cars held by the
UK Fiat Approved Used Car dealer network to see whether there is available an Approved Used Fiat car that
meets your requirements.
The data contained in the Used Car Locator is supplied by Fiat Chrysler Automobiles UK's dealer network.
While Fiat Chrysler Automobiles UK have asked our dealers to confirm the accuracy and completeness of the data
concerning the vehicles we have not independently verified the accuracy of the data and we make no guarantees
or warranties, either expressed or implied, with respect to the data contained within the e-Forecourt. All
prices states are subject to change without notice. Although the information is continually updated it is
possible that cars shown as being available have already been sold.
The Used Car Locator does not constitute an offer by Fiat Chrysler Automobiles UK or any of its authorised
dealers to sell any listed vehicles. If you wish to purchase a vehicle located by your search you should
contact your local dealer directly. Choosing a vehicle on the Used Car Locator does not establish any
commercial agreement, nor does it give rise to any reciprocal undertaking between you and the dealer. The
purchase procedure will only begin once you arrive at the showroom to look at the vehicle you have chosen,
exactly as you would in a traditional car-buying situation.
When selling vehicles, your dealer is acting on his own account. He is not the agent of Fiat Chrysler
Automobiles UK and has no authority to bind Fiat Chrysler Automobiles UK by any express or implied undertaking
or representation. The conditions of sale relating to any vehicle which you may decide to purchase are those
contained in the individual sales contract between you and the selling dealer.
None of the vehicles shown have been inspected by Fiat Chrysler Automobiles UK. However our dealers are
instructed only to enter the details of any vehicles on the e-Forecourt which they have inspected so as to
ensure that they have passed all our required inspection items. "Fiat Approved Used Car" means that
a car comes with the benefit of the Fiat Approved Used Car promises from your selling dealer on the Used Car
Locator.
The Fiat Approved Used Car promises detailed do not confer any rights other than those expressly set out on
the promises page and do not cover any claims for consequential loss or damage. The Fiat Approved Used Car
promises are offered as an extra benefit and do not affect your statutory rights as a consumer.
Approved used cars data protection
Your data will be passed to authorised Fiat dealers, enabling them to contact you as soon as possible. Please
click here for more information as to how we may use your personal data.
Are you aware that since January 2021, PSA Automobiles SA and Fiat Chrysler Automobiles N.V, merged together
to become known as Stellantis Group? Stellantis Group now incorporates the following brands: Abarth, Alfa
Romeo, Citroën, DS Automobiles, Fiat, Fiat Professional, Jeep, Lancia, Opel, Peugeot, Vauxhall, Spoticar,
Mopar, Stellantis & You.
Hereby we inform You that that, following an internal reorganisation aimed at centralising the processing of
personal data of our brand customers and prospective customers, as of 30/06/2023, all Customer Relationship
Management (CRM) activities carried out on behalf of the brands referred to above, will all be managed by the
company Stellantis Europe S.p.A., with registered office in C.so G. Agnelli 200, 10135 - Turin, Italy
(Stellantis Europe). From that date Stellantis Europe, will be the Data Controller of personal data we process
about you for CRM purposes according to the Privacy Policy published to our brand websites and Apps
If you are reading this document (“
Privacy Policy”), it is because you are visiting Our Website and/or
Application, or because you attended one of Our Events.
This Privacy Policy is drafted pursuant Article 13 of the EU Regulation 679/2016 (hereinafter “GDPR”)
and provide you some examples of how we process Personal Data, and Definitions referring to more detailed
explanations (at the end this Privacy Policy) for the capitalized terms herein. For any clarifications
regarding this Privacy Policy or how your data are processed, please send your request to:
dataprotectionofficer@stellantis.com
Stellantis Europe S.p.A. with registered offices in Corso Agnelli 200, 10135 Turin, Italy (hereinafter, “Stellantis Europe”; “we” or “us”) is the Data Controller of your Personal Data.
We collect data from Our Website (included from your personal area on Our Website) and Application, and
during Our Events. Data collected and the relative purposes of processing depend on how you use our Services
and how you manage the settings of your Browser, Device and the Application you are using.
You may find further details on the reason why we process your Personal Data in “Why we collect and process
your Data” section below.
a) Data provided by you
When you use our Services, you may provide us with Personal Data such as your name, phone/mobile
number(s), e-mail address, place of residence, or data of third parties as well as your preferences (e.g.,
about certain vehicle models or services available at your local retailer). It is the case, for example, when
you request a test drive, when you look for your nearest retailer, when you participate in one of Our Events
or when you ask us questions, make requests or interact with our support services (e.g., when you contact us
for asking for information, to file a complaint or to give us some feedbacks or new ideas). In these cases,
you can call us at our customer service number or you can fill in an online form or you can reach us via chat,
where available).
You can also choose to provide us with Information about your location if, for example, you want to search for
Our Network in the area of your interest (e.g. Turin) using Our Website and Application.
If you provide us with the data of third parties, you will be held responsible for having shared such
information. You must be legally authorized to share it (i.e., authorized by the third party to share their
information, or for any other legitimate reason). You must fully indemnify us against any complaints, claims
or demands for compensation of damages which may arise from the processing of third-party Personal Data in
violation of applicable data protection law
b) Data collected by the Browser, Device and the Application
When you use Our Website and Application, we collect information on the Browser, the Device and the
Application you are using. This information includes your IP Address, the date, time and the requested URL,
the Unique Identifiers and other information such as the type of your Browser or Device. Information related
to your Browser or Device may include your operating system, language, network settings, telephone operator or
internet provider, installed third-party applications and plug-in lists.
Some of this information is collected using Cookies and Other Tracking Technologies that are on your Browser
or Device. This helps us for instance to avoid malfunctioning during the provision of the Services and allows
us to provide you with Content that may be useful to you. More information on cookies can be found in our
Cookie Policy.
c) Data inferred by your activity
We collect information based on your interactions with our Services in order to improve them (e.g., if we see
that you are interested in a particular vehicle model, in Our Events, or in periodic vehicle check-ups in a
given geographical area, we will focus on providing you with such content) and to understand the Content that
may be useful to you.
In other cases, if you contact us by email, mail, telephone or otherwise regarding the Vehicles or request
other information, we collect and maintain a record of your contact details, communications and our responses.
If you contact us by telephone, more information will be provided during the call.
d) Information about your location
We collect information about your location in order to allow you to view Our Network near you, as part of our
Services, and to provide you with Content that may be useful to you. Your location can be determined through:
- manually entering an address, city or zip code;
- the Sensors of your Device;
- your IP Address collected through the permission of you Browser or Device.
Your location is determined more or less accurately and consistently depending on whether it is collected by
the Browser or Device and on the privacy settings you have set on them. We make every possible effort to
ensure that Information on your location is not used to infer your Sensitive Data.
You can limit our collection of your position by changing your Browser or Device settings, as set out in the
“How to control your Data and manage your choices” section below.
a) Data collected by Our Partners' Websites and Apps
We also collect information about you from our Partners' Websites and Apps. Our Partners may communicate your
Personal Data to us only after they have contractually assured us that they have obtained your consent or that
they have another legal basis that legitimizes their communication/sharing of such data with us (for example,
if you ask one of our Partners to book a test drive, when you purchase and when you request to receive
commercial communications). This practice will be referred to below as "Indirect Collection". On this
point, we would like to point out that we make every possible effort to verify the conformity of the data we
receive before they are used. We also ask them not to provide us with your Sensitive Data.
b) Data collected from public or publicly accessible sources
We may collect or enrich your Personal Data with information obtained from public sources accessible within
the limits of the law applicable to us. These sources may include public registers, online newspapers, lists
or public directories. Please note that a preliminary check is always carried out on the possibility to use
this information, according to the best practices established by the respective leading authority competent to
which we are subject (currently the Italian Supervisory Authority - Autorità Garante per la protezione dei
dati personali).
Your Data serves the following purposes:
a) Ease the collection and correction of your Data
To the extent permissible under applicable data protection law, we use your Data, especially the Data provided
by you to Our Network, to update the information that we have about you as an owner of one of our Vehicles or
as a person interested in Stellantis brands. This purposes also includes the sharing back to Our Network and
Car Manufacturers to make sure your Personal Data are correct and up to date.
This processing is based on Stellantis Europe, Our Network and Car Manufacturers’ legitimate interest in
keeping up to data the quality of Personal Data about owners and leads.
b) Providing our Services and related support
We use your Data to offer you our Services, including the booking of test drives on Our Website and
Application; to organize Our Events in which you take part; to respond to your
requests/suggestions/reports.
This processing is based on the execution of a contractual obligation or pre-contractual measures taken at
your request.
c) Sending you promotional communications
We may use your contact details (e-mail, phone, SMS, postal address and/or any other available means) to send
promotional communications or for market research and consumer surveys that include marketing contents. These
communications relate to all Stellantis Europe’s current and future brands (e.g., Fiat, Fiat Professional,
Alfa Romeo, Lancia, Abarth, Peugeot, Citroên, DS automobiles, Opel, Jeep, Mopar, Vauxhall) and brands bearing
to Stellantis Group, such as for example Stellantis Financial Services S.A., Stellantis Financial Services UK
Ltd, Stellantis Insurance Limited, Stellantis Life Insurance Limited, Stellantis Insurance Europe Limited and
Stellantis Life Insurance Europe Limited.
In some cases, communications may include product or service promotions from selected Partners. When we send
out this type of communications, we can act as Joint Data Controller with the relevant Partners. Specific
information and agreements will be in place with such Partners before sending of any communication to you.
On this point, we specify that no communication will be sent to you without your prior consent, which you can
provide through specific tick-boxes for this purpose.
d) Detecting anomalies and improving our Services
We use Data you provide, Data collected by the Browser, the Device and the Application, Data inferred by your
activities and Aggregated Information in order to avoid anomalies in our Services. For example, we may detect
anomalies when you open a section of Our Website and Application, access a link, or when a bug is present in
our system.
The processing is based on our need to guarantee the best Services and on our legitimate interest in avoiding
any service disruptions.
e) Excluding you from irrelevant promotional communications
We process your Data to exclude you from promotional communications, in case such communications are not
consistent with your profile (e.g., if you are based in Italy, we will not share promotions pertaining to
France etc.).
This processing is based on our legitimate interest in fastening and reducing or effectively use our marketing
budget and on your legitimate interest in not receiving irrelevant communications.
f) Analysing your preferences and behaviours in order to customize our Services and communications,
including any Content that may be useful to you
We use your Data, in particular Data inferred by your activities, Vehicle Data, Information about your
location (if shared with us) and Data collected by the Browser, Device and the Application, to improve our
Services (e.g., Our Website and Application, Our Events, promotional communications) and to show you Content
that may be useful to you, also on social media platforms or through Programmatic Advertising platforms, only
to the extent that you have authorized us to upload them to these platforms.
Customized Services and/or communications and/or Content that may be useful to you are based on your
behaviour, interests, needs, preferences as well as your profile; such purposes may also be achieved on the
basis of Personal Data collected through the use of cookies or other tracking technologies to analyse and
predict customer’s preferences providing customer with tailored offers.
Content that may be useful to you:
- is not created using Sensitive Data such as those that may be derived from Information about your location;
- may also be visible on websites and mobile applications other than ours once uploaded to Programmatic
Advertising platforms only to the extent that you have authorized us to upload them to these platforms.
This processing is based on your prior consent.
When we target you on social media platforms or through Programmatic Advertising platforms, we can act as
Joint Data Controller with the relevant platform provider. Specific information and agreements will be in
place with the platform provider before sending of any communication to you.
If you do not want personalized Services or Content that may be useful to you, you can change you preferences,
as explained in the “How to control your Data and manage you choices” section below.
g) Analysing and improving our Services and creating new services and features
We use your Data and Aggregated Information to measure the performance of our Services or to create new ones.
This can be done, for example, through the analysis of your interactions with Our Network, Our Events, our
newsletter and/or promotional communications (if requested).
As far as possible, we use anonymous or pseudonymous data for these purposes. Only in exceptional cases a
personal reference may be possible. In such cases, the following applies: Except for your consent to the
customization of our Services, measuring the effectiveness of our Services and the creation of new Services is
based on our legitimate interest in creating and maintaining Services that are truly useful to our
users.
h) Sharing Data with Partners for their own marketing purposes
We share your contact details to third selected Partners for their own autonomous marketing purposes. Partners
will contact you only by automated means (e.g., e-mail, SMS, recorder phone call) and will be obliged to
provide their information notice.
This processing in based on your prior consent. You may see the full list or categories of Partners with whom
we shared you Data directly at: https://privacyportal.stellantis.com.
i) Complying with legal and tax obligations
We may use your Data to comply with legal obligations and orders that we are subject to, which are the legal
basis for such processing of your Data.
Some legislations may require us to share your Data with public authorities (e.g., recall notices). If this
sharing is not required by law in your country, we may consider to send your Data regardless as parent company
of us as explained in more detail in the "Protecting our interests and your interests" section below.
j) Sending corporate and institutional communications
To the extent permissible under applicable data protection law, we share your contact details to send
corporate surveys and institutional communications regarding the Stellantis Group as whole. These are
non-promotional communications sent by us on behalf or in substitution of Car Manufacturers, based on our
legitimate interest to provide consistent information to you.
k) Protecting our interests and your interests
To the extent permissible under applicable data protection law, we may need to use your Data to detect, react
to, and prevent fraudulent and illegal behaviour or activities which could compromise the security of our
Services and Our Website and Application. This could be the case when you use our Application in ways other
than what is permitted, in order to verify so-called Indirect Collection, or in the case of
inappropriate behaviour at Our Events. This purposes also includes audits and assessments of our business
operations, security controls, financial controls, records and information management program, and otherwise
relating to the administration of our general business, accounting, record keeping and legal functions.
These purposes rest on our legitimate interest in safeguarding our interests and protecting our users,
including you.
Data collected for the purposes indicated above are processed both manually and via automated processing,
namely, through programs or algorithms that analyse Data inferred by your activities, Information about your
location, and Data collected by the Browser, Device and the Application.
Your Data may also be subject to Combination and/or Crossing, to the extent permissible under applicable data
protection law. This allows us to understand, for example, if a single user is utilizing our Services with the
same IP Address or Unique Identifiers from the Browser and the Device; or if promotional communications or
Content that may be useful to you strictly related to Information about your location or Data provided through
your activities or Data collected by your Browser, Device, and the Application. The Combination and/or
Crossing of your information for the purposes we process it for (e.g., customizing the Services) can be
enabled or disabled as explained in the “How to control your Data and manage your choices” section below.
We may disclose your Data to the following recipients and/or categories of recipients
(“Recipients”):
- Persons authorized by us to perform any of the data-related activities described in this document:
our employees and collaborators who have undertaken an obligation of confidentiality and abide by specific
rules concerning the processing of your Data;
- Our Data Processors: external subjects to whom we delegate some processing activities. For example,
security systems providers, accounting and other consultants, data hosting providers, bank, insurance, etc. We
have signed agreements with each of our Data Processors to ensure that your Data is processed with appropriate
safeguards and only under our instructions;
- System administrators: our employees or those of Data Processors to whom we have delegated the
management of our IT systems and are therefore able to access, modify, suspend or limit the processing of your
Data. These subjects have been selected, adequately trained and their activities tracked by systems they
cannot modify, as provided for by the provisions of our competent Supervisory Authority;
- Our Network and Car Manufacturers: Our Network in case you requested a service carried out by them
(e.g. a request for a test drive close to you) or if your required their assistance or the one provided by the
Car Manufacturer;
- Our selected Partners: when you consented to the communication to them of your Personal Data for
their own marketing and/or profiling purposes and who act as autonomous Data Controllers.
- Law enforcement or any other authority whose provisions are binding for us: this is the case when we
have to comply with a judicial order or law or defend ourselves in legal proceedings.
We are a global company and our Services are available in multiple jurisdictions worldwide. This means that your Data may be stored, accessed, used, processed, and disclosed outside your jurisdiction, including within the European Union, the United States of America, or any other country where our Data Processors and sub-processors are located, or where their servers or cloud computing infrastructures may be hosted. We take steps to ensure that the processing of your Data by our Recipients is compliant with the applicable data protection laws, including EU law to which we are subject. Where required by EU data protection law, transfers of your Data to Recipients outside of the EU will be subject to adequate safeguards (such as the relevant EU standard contractual clauses for data transfers between EU and non-EU countries), and/or other legal basis according to the EU legislation. For more information about the safeguards implemented by us to protect Data transferred to third countries outside the EU, please write to us at: dataprotectionofficer@stellantis.com
Data processed for the purposes indicated above will be retained for the period deemed strictly necessary to
fulfil such purposes. However, the Data might be stored for a longer period in case of potential and/or actual
claims and resulting liabilities and/or in case of other mandatory legal retention requirement and/or storage
obligations.
• Customer Data processed for Marketing and Profiling purposes, will be retained by the controllers from the
moment the customer gives consent until the moment the customer withdraws the consent. Once consent is
withdrawn, Data will no longer be processed for Marketing and Profiling purposes, although it might still be
kept by the controllers to manage potential claims and/or lawsuits. Data retention in case of Marketing and
Profiling is compliant with the local law and with the decisions of the Data Protection Authority.
• Customer Data processing to comply with legal obligations will be retained for the period foreseen by the
laws and regulations.
• Customer Data processing to improve the product and the services could be retained for the period deemed
strictly necessary to fulfil such purposes and not beyond three years.
Once the relevant retention period/criterion has expired, your Data is erased pursuant to our retention
policy. You can ask us for more information on our data retention criteria and policy by writing us here:
dataprotectionofficer@stellantis.com
At any time, you can ask to:
- Access your Data (right of access): depending on your use of our Services, we will provide the Data
we have about you, such as your name, age, IP Address, Unique Identifiers, e-mails and preferences expressed,
together with the Privacy Policy you received when you provided them, and the source of the Data (if, for
example, they were provided to us by one of our Partners);
- Exercise your right to portability of your Personal Data (right to data portability): according to
your use of our Services, we will provide you with an interoperable file containing the Data we have about
you.
- Correct your Data (right to rectification): for example, you can ask us to modify your e-mail address
or telephone number if they are incorrect;
- Limit the processing of your Data (right to restriction of processing): for example, when you think
that the processing of your Data is unlawful or that processing based on our legitimate interest is not
appropriate;
- Delete your Data (right to erasure): for example, when you do not want to use our Services and may
not want us to retain your Data any longer;
- Object the processing activities (right to object);
- Withdraw your consents (right to withdrawal).
You can exercise any of the above rights or express any concern or make a complaint regarding our use of your
Data directly at: https://privacyportal.stellantis.com.
At any time, you may also:
- contact our Data Protection Officer (DPO), here dataprotectionofficer@stellantis.com
- contact the competent Supervisory Authority, here you can find the list of all the Supervisory Authorities
by country https://edpb.europa.eu/about-edpb/board/members_en
This Privacy Policy explains and covers processing that we carry out as Data Controller within Our Website
and Application.
This Privacy Policy does not cover processing carried out by subjects other than us.
Regarding these cases, we are not responsible for any processing of your Data that is not covered by this
Privacy Policy.
If we should need to process your Data differently or for purposes other than those indicated herein, you will receive specific notice before such processing begins.
We reserve the right to adapt and/or change this Privacy Policy at any time. We will inform you of any substantial adaptations/changes.
The icons illustrated in this Policy are “Data Protection Icons” by Maastricht University European Centre on Privacy and Cybersecurity (ECPC) CC BY 4.0.
Aggregated Information: refers to statistical information about you that does not contain your Personal Data.
We use this information for analysing and improving our Services and creating new services and features and to
create statistical reports for our Partners and Our Network. For example, we may collect Information on your
location or Content that may useful to you that you have viewed. We would like to point out that we do not
share your Data in these reports.
Application: means this application if applicable.
Browser: refers to programs used to access the internet (e.g. Safari, Chrome, Firefox, etc.).
Car Manufacturer: singularly or collectively refers to the following entities acting as manufacturer of
Vehicles: Stellantis Europe S.p.A., Corso Agnelli 200, 10135 – Turin, Italy; PSA Automobiles S.A. (Stellantis
Auto S.A.S.)., 2-10 Boulevard de l’Europe, F-78300 Poissy, France; Opel Automobile GmbH, Bahnhofsplatz,
D-65423 Rüsselsheim am Main, Germany.
Combination and/or Crossing: this is the set of fully automated and non-automated operations which we combine
with the Information about your location, the Data inferred by your activity, the Data collected by the
Browser, Device and the Application, the Data you provide and those collected by Our Partners' Websites and
Application used to provide the Services, analysing and improving our Services and creating new services and
features, as well as to offer Content that may be useful to you. We may also combine and/or cross information
from different sources, such as information collected from Our Website and Application, Our Partners' Websites
and Apps and/or Data collected from public or publicly accessible sources.
Content that may be useful to you: for example, if you search for the "Jeep" model, we may display other
content related to this model on Our Website and Application or through Programmatic Advertising.
Customization of the content may occur through the Combination and/or Crossing of Data.
Cookie: refers to a small text sent to your Browser from our sites or our Partners or Our Network. It allows
the site to store information such as the fact that you visited the site, your language and other information.
Cookies are used for different purposes, for example, to record your preferences regarding the use of Cookies
(technical cookies), analysing and improving our Services and creating new services and features or
Customizing our Services, including Content that may be useful to you. Information transmitted by Cookies is
subject to Combination and/or Crossing with one of the Other Tracking Technologies where applicable.
Data Controller: refers to the legal person, public authority, service or other entity which, individually or
jointly determines the purposes and means for processing your Personal Data. This definition typically refers
to Stellantis Europe S.p.A.. In other cases, it is preceded by the word "Independent" (e.g. "Independent Data
Controller") to indicate that your Personal Data is processed by a subject other than Stellantis Europe S.p.A.
Data Processor: refers to an entity that we engage to process your Personal Data solely on behalf of and
pursuant to the written instructions of Stellantis Europe S.p.A.
Device Sensors: depending on your device, these are sensors such as accelerometers, gyroscopes, Bluetooth,
Wi-fi and GPS which in one way or another share the information they collect through the Device and therefore
through the Application. If enabled by the Device settings, these allow us to obtain information about your
location.
Device: refers to the electronic device (e.g. iPhone) through which you visit Our Website and Application
and/or our Partners’ Websites and Apps.
Indirect Collection: is one of the Services we provide on Our Partners’ Websites and Application. In such
cases, it is the Partner which assures us to have received your consent or to have another legal basis that
legitimizes the communication/sharing of your Personal Data. On this point, we precise that, before being
used, we check how Partners collect and transfer data to us in order to respect your preferences.
IP Address: is a unique number used by your Browser, your Device and the Application in order to connect to
the internet. The internet service provider provides this number allowing identification of the provider
and/or the approximate area where you are located. Without this data, you cannot connect to the internet and
use our Services or use Content that may be useful to you.
Other Tracking Technologies: pixel tags (tracers used with Cookies and embedded in images on web pages or the
Application to track certain activities, such as the viewing of Content that may be useful to you, or to see
if an e-mail has been read) or Unique Identifiers embedded in links to commercial communications that send us
information when clicked on.
Our Events: these are events/showrooms organized by Stellantis Europe, Our Network, or in collaboration with
other brands with which Stellantis Europe has signed partnership agreements.
Our Network: these are retailers and/or dealers and/or repairers with whom Stellantis Europe and Car
Manufacturers has/have signed commercial agreements for the sale of the Vehicles and/or for providing
services/products assistance.
Our Website: includes this Website and our social network pages where this privacy policy is present.
Partners: means third-party entities who may communicate your Personal Data to us only after they have
contractually assured us that they have obtained your consent or that they have another legal basis that
legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to
book a test drive, when you purchase, and when you request to receive commercial communications). This
definition also includes the selected Partners with whom we may share your Data. Partners may belong to the
following product sectors: manufacturing, wholesale and retail trade, financial, bank, transportation and
warehousing, information and communication services, professional, scientific and technical activities, travel
agencies, business support services, artistic, sports, entertainment and amusement activities, activities of
membership organizations, services of physical wellness centers, suppliers of electricity and gas, rental,
e-mobility and insurance companies.
Personal Data: means any information relating to an identified or identifiable natural person whether directly
or indirectly, as well as any information that is linked or reasonably linkable to a particular individual or
household. For example, an e-mail address (if it refers to one or more aspects of an individual), IP
addresses, and Unique Identifiers are considered Personal Data. For your convenience, we will collectively
indicate all Personal Data mentioned also as “Data”.
Programmatic Advertising: these are platforms that share the information they collect about you, such as your
IP Address and the data collected by Cookies and Other tracking technologies, with entities who have an
interest in showing you Content that may be useful to you. In our case, if you visualize the "Jeep" model on
Our Website and Application, we will ask participants in Programmatic Advertising to grant us an advertising
space on one of the websites you visit in order to display Content that may be useful to you. On this point,
we would like to reiterate that the communication of your Data to participants in Programmatic Advertising is
based on your prior and specific consent provided on the banner when the first visiting Our Website and
Application.
Services: collectively, this means all the services available on Our Website and Application, such as
"configure and order", "find Our Network", “buy or rent”, test drive bookings, the institutional newsletter,
customer service, and Our Events.
Sensitive Data: means Personal Data that reveal racial or ethnic origin, political opinions, religious or
philosophical beliefs, trade union membership and the processing of genetic data, biometric data aimed at
uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life
or sexual orientation.
Unique Identifiers: mean information that can uniquely identify you through your Browser, Device and/or the
Application. On the Browser, your IP Address and Cookies are considered Unique Identifiers. On the Device,
advertising identifiers provided by manufacturers, such as Apple's IDFA and Android’s AAIG, which we use for
analysing and improving our Services and creating new services and features including Content that may be
useful to you, are considered Unique Identifiers. Please note that for these purposes and in line with the
opinions of the European Supervisory Authorities, we do not use other Unique Identifiers such as MAC Addresses
and IMEIs as they are not resettable by you. For the Application, instead, the Unique Identifiers are
considered to be the code that identifies the Application you have installed.
Vehicle: refers to a vehicle of a brand of Stellantis Group.
Vehicle Data: means any technical, diagnostic and real-world data that is possible to collect via the Vehicle
Device installed on the Vehicle (e.g., location, speed and distances, engine running time and turning off
time; if the battery cable is cut, battery diagnostics, movements with the key out, presumed collision, as
well as diagnostic data such as, but not limited to, oil and fuel levels, tire pressure, and engine status).